Frequently Asked Questions
1) Where do you ship from?
We ship from San Mateo, Rizal, Philippines. We are a duly-registered business in Philippines and our address is 58D GSIS Road, Malanday, San Mateo, Rizal 1850, Philippines.
2) What courier service do you use in shipping?
For domestic shipping, we use LBC, JRS or 2Go shipping service. For international deliveries, we ship via DHL or the post office.
3) How soon will my order be delivered?
|Shipping Method||Expected Time of Arrival|
|Local (Philippines Nationwide)||3-5 business days|
|International Express (DHL)||3-5 business days|
|International Regular||3-6 weeks|
4) What payment methods do you accept?
We accept PayPal payments, credit cards, debit cards, bank deposits through Security Bank and money remittance through Cebuana Lhuillier Pera Padala. We also accept payments sent through Globe GCash.
5) How do I pay using credit card or debit card?
After adding items to your shopping cart, click PayPal Checkout and then in the succeeding page you may pay using credit or debit card even without having a PayPal account. Check the below screen shot. This is recommended option for buyers who want to pay using credit or debit cards but don't have or don't want to create a PayPal account.
6) Is it secure to pay for my purchases in your website using credit card or debit card?
Yes, it is 100% secure. PayPal actually processes credit or debit card payments securely in their web site. rytParts merely receive notification of a successful payment from PayPal. No credit or debit card information is being stored in any of our servers, hence attackers have nothing to steal from our website.